Privacy Policy
Effective date: June 24, 2026
Hope Indoor & Outdoor LLC respects your privacy. This policy explains what information may be collected when you use this website or submit a quote request.
Information We Collect
We may collect your name, phone number, email address, service address or area, requested service, project details, and any other information you provide.
How We Use Information
Information is used to respond to requests, provide estimates, schedule services, communicate about active or requested work, improve customer service, and maintain business records.
Cookies and Tracking
This website uses cookies and similar technologies only as necessary for basic functionality. We do not use advertising or behavioral tracking cookies. Third-party services used on this website — including Google Fonts and our SMS platform provider — may set their own cookies subject to their respective privacy policies. You can disable cookies in your browser settings; some site features may not function properly if you do so. We do not sell or share data collected through cookies.
Calls and Text Messages
When you submit a form and provide your phone number, you consent to receive SMS text messages and calls from Hope Indoor & Outdoor LLC regarding quotes, scheduling confirmations, service updates, and follow-up communications. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out of text messages. Reply HELP to receive our contact number and opt-out instructions. For additional assistance, contact us at ephhope@gmail.com or (504) 920-4569.
Sharing
We do not sell personal information. Information may be shared with service providers that support website hosting, communications, scheduling, or business operations, or when required by law.
No mobile information, including SMS opt-in consent or phone numbers collected through text messaging, will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as required to provide the messaging service itself (e.g., our SMS platform provider) or as required by law.
Security and Retention
Reasonable steps are used to protect submitted information. No internet transmission is completely secure. Information is retained only as long as reasonably needed for business, legal, and service purposes.
Your Choices
You may request access, correction, or deletion of your information, subject to applicable legal and recordkeeping requirements. You may opt out of promotional text messages by replying STOP.
Contact
Questions may be directed to ephhope@gmail.com or (504) 920-4569.