Terms & Conditions
Effective date: June 24, 2026
These Terms and Conditions apply to all SMS messages sent and received as part of the A2P 10DLC messaging services provided by Hope Indoor & Outdoor LLC. Your use of this service constitutes acceptance of these terms.
Messaging Consent
As a user, you must explicitly consent to receive messages from Hope Indoor & Outdoor LLC. Consent can be given through various channels including, but not limited to, our website contact forms, paper forms, or verbally through customer service interactions. You must be 18 years of age or older to opt in to receive SMS messages. By submitting your phone number, you confirm that you are 18 or older.
Message Types and Frequency
Messages sent by Hope Indoor & Outdoor LLC may include service quotes, scheduling confirmations, appointment reminders, service updates, follow-up communications, and other relevant information related to your property care needs. The frequency of these messages will depend on your interaction with our services and your preferences.
Data Rates and Charges
Standard message and data rates may apply to any messages you send or receive as part of our service. This could affect your bill and depends on the terms set by your mobile carrier. Hope Indoor & Outdoor LLC is not responsible for any charges incurred from your carrier.
Opt-Out Instructions
To discontinue receiving messages from Hope Indoor & Outdoor LLC, you can reply "STOP" to any of our messages at any time. This will unsubscribe you from our SMS communications. Reply "HELP" to receive our contact information and opt-out instructions. You may also contact us directly at ephhope@gmail.com or (504) 920-4569 for support. Consent is not a condition of purchase.
Privacy Policy
Our Privacy Policy outlines how we collect, use, and protect your data in relation to our A2P 10DLC messaging service, including how we handle SMS opt-in data and phone numbers. It can be found on our website. No mobile information, including SMS opt-in consent or phone numbers, will be sold, rented, or shared with third parties for marketing or promotional purposes.
Message Delivery
Hope Indoor & Outdoor LLC does not guarantee that messages will be delivered without delays or failures. Such issues can occur due to factors outside our control, such as network problems or device compatibility. Neither Hope Indoor & Outdoor LLC nor any wireless carrier is liable for delayed or undelivered messages.
User Obligations
When using our messaging service, you agree to abide by all applicable laws and regulations. You must not use this service to send messages that are offensive, illegal, or intended to harass or harm others. Submitting a contact form does not create a service agreement or guarantee scheduling, pricing, or availability. Final scope, pricing, timing, and service terms must be confirmed directly by Hope Indoor & Outdoor LLC.
Compliance with Laws
You acknowledge that the messaging service must be used in compliance with all relevant laws, including those relating to privacy, telecommunications, and commercial communications.
Changes to Terms and Conditions
Hope Indoor & Outdoor LLC reserves the right to change these Terms and Conditions at any time. Changes will be communicated through our website or direct communications where feasible.
Contact Information
For any queries or concerns regarding these Terms and Conditions, please contact Hope Indoor & Outdoor LLC at ephhope@gmail.com or by phone at (504) 920-4569.